By using our services, you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use our services. We reserve the right to update or modify these Terms at any time, and changes will take effect upon posting. Continued use after such changes constitutes acceptance.
Services ProvidedWe operate as a registered MSB authorized to:
Collect monetary donations on behalf of verified non-profit organizations.
Transmit those donations to the designated non-profit(s) in compliance with all applicable federal and state laws.
Conduct compliance screenings as required by Anti-Money Laundering (“AML”) laws, Know Your Customer (“KYC”) requirements, and related financial regulations.
We do not sell goods or services; our sole role is to process charitable donations in compliance with relevant regulations.
From time to time, we may also host or sponsor promotions, special events, community activities, or other engagement opportunities designed to encourage participation and support for charitable causes. These may include prize or recognition incentives and will always be operated in accordance with applicable laws, with clear rules and voluntary participation.
Regulatory ComplianceAs a registered MSB, we comply with:
Bank Secrecy Act (BSA) and all related FinCEN reporting obligations.
The USA PATRIOT Act requirements for AML/KYC.
OFAC sanctions screening.
Suspicious Activity Reporting (SAR) obligations.
State-level charitable solicitation registration requirements where applicable.
California-specific compliance under California Business & Professions Code §§ 17510-17510.95 and the Supervision of Trustees and Fundraisers for Charitable Purposes Act.
You consent to our collection and verification of identifying information as required by law, including but not limited to.
Legal name
Address
Date of birth (for certain transactions)
Government-issued identification number
Transaction history and patterns
We may suspend or refuse transactions that appear suspicious, incomplete, or in violation of applicable laws.
Privacy and Data UseWe do not sell or rent personal information to any third party.
We collect only the information necessary to process your donation and comply with banking, tax, and anti-fraud regulations
Data may be shared only with:
The recipient non-profit organization (for receipting and acknowledgment purposes).
Financial institutions or regulators for compliance review.
Law enforcement or regulators where required by law.
Our Privacy Policy, incorporated by reference, provides further detail on how we store, protect, and process your information.
Donor AcknowledgmentsWhen making a donation, you acknowledge:
You are not donating funds obtained from illegal sources.
You are not making the donation in order to conceal, disguise, or structure transactions to avoid reporting requirements.
The donation is voluntary, non-reciprocal, and made without expectation of goods or services in return, except where legally permitted (e.g., token thank-you gifts from the non-profit).
Refund PolicyAt Voltiac, every donation makes an immediate impact—funds are transmitted promptly to the designated non-profit so they can be put to work quickly. For this reason, donations are generally non-refundable once processed.
That said, we recognize that mistakes can happen and that unexpected personal financial needs sometimes arise. While refunds do cost us and our partner organizations valuable time and resources, we are committed to treating every donor with compassion and respect.
Refund requests may be considered under the following circumstances:
Duplicate donations made in error.
Unauthorized transactions (e.g., fraud, identity theft).
Transaction processing errors caused by our systems.
Personal financial hardship (evaluated on a case-by-case basis).
Refund requests must be submitted within 30 calendar days of the donation date to cto@voltiacinc.com, along with details and any relevant documentation.
Refunds will be issued after confirmation that the donation was made in error, is believed to be fraudulent, or is otherwise approved after review. Processing may take up to 30 days depending on the nature of the request. If funds have already been disbursed to the designated non-profit organization, processing may take up to 60 days while we coordinate with the recipient organization.
California Donors: In compliance with California law, donations solicited for a specific purpose will be used only for that purpose. Refunds may be processed if a solicitation was materially misleading or if funds were not used as represented.
We appreciate every donor’s generosity and will always do our best to balance responsible stewardship with compassion for individual circumstances.
Prohibited UseYou may not use our services:
For illegal or fraudulent purposes.
To conduct transactions with sanctioned persons or jurisdictions.
To misrepresent your identity or the source of funds.
Limitation of LiabilityWe act as a pass-through processor and are not responsible for the activities or representations of recipient non-profits, except as required by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
Dispute ResolutionDisputes shall be governed by the laws of the State of Delaware, without regard to conflicts of law, and resolved through binding arbitration under the American Arbitration Association (AAA) rules.
Contact InformationCompany Name: Voltiac, Inc. (“Company,” “we,” “our,” “us”)
Business Classification: Registered Money Services Business (MSB)
MSB Registration Number: 31000254244015
MSB Activities: Money Transmitter, Other
Authorized Jurisdictions: All U.S. States, Territories, and Foreign Flag jurisdictions, including but not limited to: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming
Mailing Address: 8 The Grn Ste 14138, Dover, DE 19901